What is Ailina?
Ailina is a smart, AI-powered knowledge platform designed to ensure that internal company information never gets lost — instead, it becomes structured, searchable, and securely accessible to the right people at the right time. Whether it’s managing documents, automating repetitive tasks, enabling agentic workflows, or accelerating employee onboarding, Ailina puts your company’s knowledge at the center and gives you powerful tools to significantly boost efficiency.
How does the
implementation work?
Ailina is available in three deployment options: on-premise, cloud-based, or as a hybrid solution. This flexibility allows your company to choose the setup that best fits its data protection, security, and infrastructure requirements. Implementation is supported by training programs and expert consultations, and starts with a completely free one-week trial — so you can experience how the platform works in your real environment, risk-free.
Seamless integration
Ailina is designed not as a separate world, but as a natural extension of your existing systems. There’s no need for complete redesigns or painful transitions — Ailina connects effortlessly to the platforms and tools your company is already using:
CRM systems
Whether you’re using Salesforce or Hubspot, Ailina can directly read and process data from these platforms,
giving your sales and customer support teams an immediate advantage.
Email and calendar
Through integrations with Gmail, Outlook, and other popular services, users can interact with the AI assistant directly from the tools they already use — or even automate email workflows entirely.
File and document management
Ailina connects to leading enterprise storage platforms like Google Drive, SharePoint, and Dropbox, enabling fast and secure search and data retrieval from within those systems.
Communication platforms
Available as a chatbot within Slack and Microsoft Teams, Ailina responds where your team communicates — no need to leave familiar environments.
Advanced AI and NLP technologies
Fully compatible with industry-standard solutions like OpenAI, Watson, and Rosette, Ailina supports continuous evolution and scalability of your AI capabilities.
What does the platform offer?
Ailina’s modular architecture allows every organization to tailor the platform to its own operations. From a single interface, users can perform natural language searches across internal documents, build and test complex AI workflows, and configure detailed data security and access control settings. The system is designed to be user-friendly while leveraging the most advanced technologies available.
Main features
The following modules build on one another to ensure the platform delivers maximum value to every user.
What can Ailina be used
for in practice?
Artificial intelligence becomes truly valuable when it solves real business problems. That’s exactly what Ailina does: it adapts to the way your company works and noticeably improves your everyday processes.
AI-powered customer support
When there's no time to answer every question
The problem:
Customer support teams are overwhelmed, spending too much time answering repetitive questions or searching for the right information. As a result, customers are left waiting — sometimes for hours — and valuable opportunities slip away.
The solution:
Ailina’s chatbots draw directly from your company’s internal knowledge and respond to customer inquiries automatically, in natural language — anytime, without human intervention.
Faster, more consistent responses around the clock, fewer lost leads, and more time for your team to focus on complex, high-value tasks.
Automation
Proposal Creation and Sales Materials
The problem:
Sales teams spend a significant amount of time manually creating proposals, presentations, and emails — slowing down the process and adding unnecessary workload.
The solution:
Ailina uses existing templates and customer-specific data to automatically generate proposals and presentations.
Faster turnaround and highly personalized proposals, leading to higher close rates and reduced manual effort.
Reporting and Data Processing
The problem:
Manually preparing daily, weekly, or monthly reports is time-consuming — and often prone to errors.
The solution:
Ailina automatically generates text-based summaries and reports from unstructured data sources, such as Excel files.
Automated reporting reduces manual workload and errors, while accelerating decision-making.
Knowledge sharing and onboarding
When key people aren't available
The problem:
Onboarding new employees is time-consuming, and crucial information often resides in the heads of a few key individuals — leading to delays and mistakes.
The solution:
Ailina acts as a knowledge-based assistant, allowing new team members to ask questions about internal rules, processes, and practical matters — and get instant answers.
Faster access to essential knowledge shortens onboarding time, reduces errors, and eases the burden on key personnel.
Technical support
Every minute counts
The problem:
Support teams spend a lot of time searching through documentation while customers are left waiting for answers.
The solution:
Ailina allows customers — or support staff — to ask questions in natural language and receive accurate answers based on product documentation.
Documentation becomes quickly and accurately searchable, increasing customer satisfaction and reducing the workload on your support team.
Procurement decision support
Don’t get lost in the documents
The problem:
Comparing past offers, policies, or contracts is often difficult because the documents are scattered and hard to search.
The solution:
Ailina can extract and summarize relevant historical documents based on a single question — providing exactly the information needed for informed decision-making.
Relevant materials become easy to access, making procurement decisions faster and more well-founded.
Project communication and
documentation management
Lost in documentation? We’ve got you covered.
The problem:
Projects generate countless documents, decisions, and changes — but these often become scattered and hard to follow, especially for new team members.
The solution:
Ailina organizes files by project and provides clear, context-aware answers about current status, deadlines, or past decisions.
Project information becomes structured and easy to understand, improving collaboration and reducing the risk of misinformed decisions.
Available plans
On-premise deployment
Cloud-based deployment
Hybrid deployment (Combined installation)
Pricing
Ailina has no standard flat rate. After a detailed pre-assessment,
a dedicated contact person will provide a customized pricing structure tailored to your needs.
FAQ
Contact UsIn which business areas can Ailina
increase my revenue or performance?
Primarily, it provides support in business areas where fast and accurate information is essential, or where repetitive, time-consuming tasks steal valuable time.
In situations where the knowledge already exists, but accessing it is difficult or slow.
In summary: Ailina creates value in any business area where information can turn into decisions, questions into answers, and manual work into automated processes — directly increasing revenue, response speed, and service quality.
How does Ailina turn company
knowledge into business value?
Ailina not only preserves or makes company knowledge searchable — it transforms it into a real, functioning intelligent system that can answer questions, support decision-making, and automate processes in any business context.
For example:
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Sales: generates personalized offers for each client.
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Customer support: provides fast and consistent answers — even to complex questions — directly from internal documentation.
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New employees: can independently learn operations, rules, and processes — resulting in shorter onboarding time and fewer mistakes.
How complicated is the implementation?
How quickly can the system be implemented,
and how many internal resources are required?
It is recommended to conduct an initial internal assessment to identify exactly which areas should use the system, and based on this, create a roadmap and define measurement metrics.
The implementation itself typically takes around 2–3 weeks (data upload, configuration), followed by 1–4 months of monitoring — but the system can already be used live during this period.
How well can it integrate with our existing systems
(e.g., CRM, ERP, SharePoint, email)?
It can integrate with almost any system easily. For less common or custom tools, dedicated connectors can be developed. Everything is standardized, making integration simple and reliable.
Can it be run on-premise if data security is a critical concern for us?
Yes. It can also be deployed locally, and it is even possible to order a complete machine configuration tailored to your requirements while ensuring the necessary availability.
Will it be a reliable partner?
Who develops Ailina, and what experience do the
have in artificial intelligence?
Ailina is developed by a team with over 15+ years of experience in AI, and even more in search technologies and data processing — the foundations of any well-functioning intelligent system.
Will I receive professional support and consulting
during implementation and usage?
Yes — you can expect continuous support from the very beginning.
There is no ticket-based request system; within the support framework we aim to address almost any request directly.
Ailina is backed by an expert team with 15+ years of AI experience.
While global platforms usually offer only generic support, Ailina provides:
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Consulting, needs assessment, and workshops from the start.
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Custom development options when required (which is typically difficult or slow with large vendors).
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Implementation optimized for real, everyday use inside your company, not just a generic setup.
Who is behind the solution?
Who makes up the team?
Ailina is developed by an experienced team of IT and AI specialists with over 15+ years of expertise in enterprise data processing, search technologies, and artificial intelligence.
The team’s expertise spans text mining, search systems, AI solutions, cloud technologies, and system integration.
In addition to developers, business consultants and domain experts also contribute to the work, ensuring that the solution delivers real business value.
This combined approach guarantees that Ailina is both technologically robust and business-wise highly relevant.
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